Shipping policy
Shipping Policy
We’re committed to delivering your order quickly, safely, and transparently. Below is our detailed shipping policy for customers in Canada and the United States.
🇨🇦 Shipping Within Canada
Processing Time
-
Orders are processed within 1–3 business days (Monday–Friday).
-
Tracking details will be provided once your order ships.
Regional Shipping Rates & Delivery Times
| Region | Shipping Method | Delivery Time | Cost (CAD) | Free Shipping Threshold |
|---|---|---|---|---|
| Ontario & Québec | Standard | 3–5 business days | $14.90 | Orders over $100 CAD |
| Express | 1–2 business days | $19.90 | – | |
| Atlantic Canada | Standard | 3–5 business days | $19.90 | Orders over $120 CAD |
| Express | 1–2 business days | $27.90 | – | |
| Western Canada | Standard | 3–5 business days | $19.90 | Orders over $120 CAD |
| Express | 1–2 business days | $29.90 | – | |
| Northern Canada | Standard | 3–5 business days | $25.00 | Orders over $150 CAD |
| Express | 1–2 business days | $35.00 | – |
Free shipping is automatically applied at checkout when your order meets the regional threshold.
🇺🇸 Shipping to the United States
| Shipping Method | Delivery Time | Cost (USD) | Free Shipping Threshold |
|---|---|---|---|
| Standard | 5–9 business days | Flat rate (e.g., $14.90) or calculated at checkout | Orders over $100 USD |
| Expedited | 3–5 business days | Calculated at checkout | – |
Note: All U.S. orders ship with tracking. Customs duties and import taxes (if applicable) are the responsibility of the customer.
Order Tracking
-
Once your order ships, you’ll receive a confirmation email with a tracking number.
-
You can monitor your shipment directly through the provided tracking link.
 Delays
Shipping estimates may be impacted by:
-
Holidays or high-volume periods
-
Carrier delays
-
Weather conditions
📞 Contact Us
Need help with shipping or tracking your order?
📧 Email us at: hello@deargoodness.com